Ibm Smartcloud Control Desk Demo Site

It reduces costs and increases satisfaction through self service automated service management and integrated best practice based service desk capabilities.

Ibm smartcloud control desk demo site.

Install smart cloud control desk 7 free download as powerpoint presentation ppt pptx pdf file pdf text file txt or view presentation slides online. Ibm control desk provides the it service management itsm needed to simplify support of users and infrastructures. It delivers a single solution for service catalog request management and information technology infrastructure library itil v3 based processes of incident problem change configuration release management. Through instructor led discussion demonstrations and hands on labs you learn how to plan a deployment perform basic configuration and navigate ibm control desk.

Smartcloud control desk is a comprehensive it asset and service management solution that helps reduce cost and minimize service disruptions through automated service request handling efficient change management optimized asset lifecycle management across it and enterprise domains. As it service management solutions are becoming part of the core of it high availability and contingency architectures have been designed in ibm smartcloud control. This course introduces the functions in ibm smartcloud control desk v7 5 that support the itil based processes for configuration change and release management. What it can do for your business.

Ibm smartcloud control desk v7 5 is a new and unified way to provide critical service functionality. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor led discussion demonstrations and hands on labs you learn how to plan a deployment perform basic. To learn more about ibm smartcloud control desk please check out the ibm redbooks publication it service management best practices using ibm smartcloud control desk sg24 8095.

In addition the logical data model and hierarchies used to store and manage configuration items are discussed. This course introduces you to the fundamental concepts of managing it assets service requests and changes in your it environment using ibm control desk. Managing multi vendor multicloud environments has become an increasingly complex task. Steps to install ibm smartcloud control desk sccd version 7 5 for setup demo proof of concept poc single server deployment need more information contact.

Enjoy user friendly self service automated service management and seamlessly integrated best practice based service desk capabilities. With smartcloud control desk you. This price can later be seen used in the service.